GENERAL CONTRACTING CONDITIONS

These General Conditions establish, together with the other terms and conditions, the legal framework that will regulate the purchase of products through the website www.abbacino.es. This website belongs to the Entity SEYMA IMPORTACIO SLU, a legally constituted company, with registered office at C/ BELLAVISTA, 27 07520 PETRA, BALEARES, with CIF number B07713324 and registered in the Commercial Registry ILLES BALEARS in Volume 1907, Folio 183, Page 19925, Section 8.

I.-PRE-CONTRACT INFORMATION.

If you are under 18 years of age, you may not purchase and/or contract any of the products on the website www.abbacino.es. To purchase and/or contract any product and/or item on the website, you must be of legal age.

We recommend that you read these general terms and conditions prior to making a purchase, as their acceptance is a prior and essential step for the contract. Prior to the start of the contracting procedure, the company/entity makes these general conditions available to you so that they can be stored and reproduced by you.

We inform you that an electronic file of these general terms and conditions is produced, which will be accessible to you at all times. All the information provided during the contracting process will be stored by the company, and you, prior to contracting and during the purchasing process, may access, archive and print these general terms and conditions for consultation.

We inform you in advance of the procedures you must follow to accept these general terms and conditions. The procedures to contract the products offered are those described in these general conditions, as well as those specific ones indicated on the website during navigation, so that you as a client/user declare that you know and accept these procedures as necessary to acquire and/or contract the products offered on the website.

The contracting of our products may be formalised in any of the languages ​​available on the website, at your discretion. However, the language in which these general contracting conditions are formalised is Spanish.

During the contracting process, the company/entity provides you with the appropriate technical means to identify and correct errors. Any modification or correction of the data provided by you during navigation must be made according to the instructions included on the website. This website displays confirmation windows for the data provided, which may not allow you to continue with the purchase or contract if the data entered is not in the correct format. In any case, before making the payment, you can view the selected products and the details of your order on the website so that, if necessary, you can modify the details of your order. If you detect an error after completing the payment process, you must contact customer service at the telephone number: 971561033 or at the email address: info@abbacino.es.

By providing your personal data, you give your express consent to the processing of this personal data for the purpose of purchasing and/or contracting the products on the website.

The online acquisition and/or contracting of the products offered by the company/entity through this website is subject to the provisions of these General Contracting Conditions.

The acquisition and/or contracting of any of the company/entity's products through the website requires acceptance of each and every one of the general contracting conditions and/or the specific conditions that apply to the products acquired and/or contracted.

These General Conditions are subject to the provisions of Law 34/2002 on information society services and electronic commerce; Law 7/1998 on General Contracting Conditions; Royal Decree 1906/1999 regulating telephone or electronic contracting with general conditions in development of article 5.3 of Law 7/1998; Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and any complementary laws that may apply.

For any questions, please contact us at the following email address: info@abbacino.es.

II.- SELLER DATA.

This website is operated by:

SEYMA IMPORT SLU

CIF/NIF. B07713324

Address: C/ BELLAVISTA, 27 07520 PETRA, BALEARES.

SEYMA IMPORTACIO SLU sells the products and/or articles offered through the website www.abbacino.es.

The company/entity has its registered office and/or establishment at C/ BELLAVISTA, 27 07520 PETRA, BALEARES.

SEYMA IMPORTACIO SLU is the owner of the domain and the website www.abbacino.es.

III. PURPOSE OF THE CONTRACT CONDITIONS.

The purpose of these contracting conditions is to regulate the conditions of sale of the products and/or articles offered by the company/entity on this website. These conditions regulate the contractual relationship of sale and/or contract generated between the company/entity and you at the time you accept the corresponding box during the online purchase and/or contracting process.

The characteristics of the products purchased and/or contracted are reflected on the website.

Your purchase of any of the products and/or articles through the website www.abbacino.es implies acceptance of and compliance with these General Conditions of Purchase and the specific conditions that may apply to the acquisition and/or purchase of each of the products and/or articles.

The prices applicable to the products and/or items purchased and/or contracted by you are those indicated on the website on the date of contracting and/or acquisition. VAT is included in the price.

All technical means and requirements needed to access the website and the products and/or articles offered therein shall be the exclusive responsibility of the user.

Once you access the website, to proceed with the acquisition and contracting of the different products or articles you must follow all the indications and instructions included on the website, completing for this purpose the required contracting conditions and other forms established for each product, which will imply the reading and acceptance of these General Contracting Conditions, as well as, where applicable, the specific conditions that may be applicable.

IV. PURCHASE PROCEDURE.

If you are under 18 years of age you cannot purchase products from www.abbacino.es. To purchase any product from SEYMA IMPORTACIO SLU you must be of legal age.

The purchase of products must be made through the specific selection of the desired product and/or products using the purchase selection tools installed on the website. Once the purchase request has been selected and verified, you will have proceeded to the express total acceptance of each and every one of the contracting conditions, as they are shown on the company's website, and this implies the purchase of the requested products.

From the moment of acceptance, the user acquires the status of Client of the company/entity.

Any product or service subsequently offered by the company/entity must be the subject of a new contract.

The client is advised to read these General Conditions more carefully and print them on paper or save the document in electronic format.

In order to purchase any of the products on the www.abbacino.es website, the user must register their personal and/or professional details and choose a password that allows them to access areas that require prior identification. When your details are registered on our server, or when you make your purchase, your personal and professional details, address and details relating to your chosen payment method are incorporated into our database and are used exclusively to process the sale of the product purchased during the selected period and to send information about offers and information that may be of interest to you during the contracted period. At any time you can modify your customer registration details (address, contact telephone number, email address, etc.) or request a reminder of your password if you have forgotten it.

Once the customer account has been created, please be advised that in accordance with the requirements of Article 27 of Law 34/2002 on Information Society Services and Electronic Commerce, the contracting procedure will follow the following steps:

1.-To start the contracting and/or purchasing process on the website www.abbacino.es, the user must select one of the products shown on the page.

The user can view and control the selected product(s) by following the purchase and/or contracting instructions on the website. The website will display the selected items, price and specific conditions.

Once the product selection has been completed, the user must proceed to payment and/or contract. The selected products will be shown, how many units, their prices, the VAT breakdown, the total purchase price and whether shipping costs are included. In the event that shipping costs are not included, the user/customer will be informed of the cost of shipping and/or delivery of the selected product and/or products. The user/customer can also apply any discounts available to them. At this point, the user can continue shopping or make the payment and/or contract.

2.-To make the payment, the user must be registered on the website. To do so, they must fill out a form with the requested data. Those data that are essential to proceed with the purchase will be marked with an asterisk.

The user may request, by checking the corresponding box, to receive newsletters and offers from SEYMA IMPORTACIO SLU and confirm the delivery and billing address.

3.- The next step will be to determine the shipping details. Determining a delivery address.

4.- The payment method accepted by the seller is:

VISA or MASTERCARD credit card:

We guarantee that each transaction carried out on heydudeshoes.es is 100% secure. All operations involving the transmission of personal or banking data are carried out using a secure environment. heydudeshoes.es uses a server based on the standard SSL (Secure Socked Layer) security technology. All the information you transmit to us travels encrypted over the network. (If you want to know more, visit our Secure Payment section).

Likewise, your credit card details are not recorded in any database but go directly to the Bank's POS (Point of Sale Terminal).

In addition, we inform you that in an effort to provide greater security to credit card holders, we have incorporated the secure payment system called CES (Secure Electronic Commerce) into our payment gateway. In this way, if you are the holder of a “secured” card, you can always make payments with a VISA or MASTERCARD in our store.

In both cases, when paying with a VISA or MASTERCARD card, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last 3 digits of the number printed in italics on the back of your VISA or MASTERCARD card, thus offering more guarantees about the security of the transaction.

Important: Credit card fraud is a crime and we will prosecute anyone who makes a fraudulent transaction in our online store.

Paypal

Bizum

5.- Finally, the user must confirm the contract. In any case, the Seller's contracting platform will inform the user once the purchase and/or contracting procedure has been completed.

IV. PRODUCTS AND/OR ARTICLES. LEGAL WARRANTY.

The product and/or item is offered on the website with a description of its characteristics that is as accurate as possible. In addition, this description includes information regarding after-sales services for the contracted product or service, if applicable, and the conditions of the after-sales services. In any case, information is provided regarding the commercial guarantees of the product or service, and their conditions.

Deadline for reporting non-conformity.

Please be advised that the time periods provided for in Royal Legislative Decree 1/2007 of 16 November will apply to the manifestation of a lack of conformity with the product and/or service. Likewise, if we are faced with one of the exceptions mentioned in art. 114.2 of Royal Legislative Decree 1/2007 of 16 November, the provisions of this point will not apply.

You can see the warranty for our products in the “Frequently Asked Questions” section, “Other questions”.

V. PRICE AND AVAILABILITY OF THE PRODUCTS.

The prices applicable to each of the products are those published on www.abbacino.es, indicated below each product. Prices are shown in euros.

Prior to the buyer accepting the contracting and/or purchasing operation, the prices of each of the selected and/or contracted products and/or expenses that will be applicable to the operation and the promotions or discounts that, where applicable, are applicable are clearly specified.

The Seller reserves the right to modify its prices at any time. In the event of a change in the sales price, the products will be invoiced according to the price in effect at the time of registration of the contract and/or purchase.

Any payment made to the Seller will result in the issuance of an invoice in the name of the client/user.

For any information about the contracted product, the user will have access to an email service at the email address info@abbacino.es. In any case, the subject of the message or the customer data must be indicated.

VI. DELIVERY OF PRODUCTS AND SHIPPING COSTS.

The purchased products are sent to the delivery address indicated by the Client, within approximately 2 to 3 working days for shipments in Spain, and 2 to 5 working days for shipments to the rest of the European Union for products in stock. In the event of not having stock, the Company and/or Entity will duly inform the Client of this fact as soon as possible. The Company/Entity will not be responsible for delays that occur due to causes beyond its control or force majeure.

Shipping costs are included in the final price when making the purchase and/or contracting.

Shipping to Spain/Portugal:

Standard Shipping (GLS)

- For shipments under €30 in Spain/Portugal, shipping costs will be €2.95.

- For orders over €30 in Spain/Portugal, shipping costs will be free.

Shipments outside Spain/Portugal:

- For shipments under €30 outside of Spain, shipping costs will be €10.

- For shipments over €30 outside of Spain, shipping costs will be free.

VII. VALIDITY OF THE OFFER.

Offers are duly marked. Products offered on the website will be available until any modification related to the product occurs, which will be announced one week in advance.

VIII. RIGHT OF WITHDRAWAL

The Contractor acquires the status of consumer and user, and in accordance with art. 68 of RD 1/2007, has the right to withdraw, having a period of 14 calendar days to do so. In accordance with art. 71 of RD 1/2007, since the object of this contract is the acquisition of a product, the period of days to exercise the right of withdrawal will begin to run from the date of receipt of the product.

To exercise the right of withdrawal, the customer can use any of these means:

a) By telephone at 971561033.

b) By post to the address C/ BELLAVISTA, 27, 07520, PETRA, BALEARES. Using the withdrawal form that the customer can download here, and which can also be sent by email to the address info@abbacino.es. In this case, the customer must write WITHDRAWAL FORM in the subject line.

WITHDRAWAL FORM (You must only complete and send this form if you wish to withdraw from the contract)

TO THE ATTENTION OF: SEYMA IMPORTACIO SLU with NIF/CIF: B07713324, address at: C/ BELLAVISTA, 27 07520 PETRA, BALEARES, Phone: 971561033, Email: info@abbacino.es

I hereby inform you that I am withdrawing from my contract of sale of the following good or goods with reference no.

Reference No.

Reference No.

Belonging to order no.: with purchase date

Name of buyer/s

Address of buyer(s)

If the shipping address is different from the buyer's, you must fill in the following information:

Name of recipient

Recipient's address

Signature of the consumer/s

Date

IX. RETURN

The customer will have a period of 14 calendar days from receipt of the goods, or from the formalisation of the purchase if it is a service, to terminate the contract. The customer will notify the company/entity, within the stipulated period and by any means permitted by law, of their desire to exercise the right to terminate the contract.

The returned order must be delivered together with the delivery note and, where applicable, the invoice issued by the company/entity. The return costs will be borne by the customer.

The customer may return any item purchased from the company/entity as long as the product is in perfect condition, retains its original packaging and any manuals, accessories or promotional gifts included, if applicable.

Under no circumstances will changes or returns of custom-made items and confirmed special orders be accepted.

The return shipping costs will be borne by SEYMA IMPORTACIO SLU, except for international returns for orders of less than 60 euros, for which the return shipping costs will be borne by the customer.

Return shipping cost are borne by the entity SEYMA IMPORTACIO SLU, except for international returns whose order does not exceed 60 euros, whose cost of return shall be borne by the customer.

To request a return of products, the customer can use any of these methods:

a) By telephone at 971561033.

b) By email to info@abbacino.es, using the return form that the customer can download here, and which can also be sent by email to info@abbacino.es. In this case, the customer must write RETURN FORM in the subject line.

For any claim or query you can contact the company/entity by phone at 971561033 or by email at info@abbacino.es.

The customer/user can return the product at any of the company/entity's physical stores in the national territory.

X. PROFESSIONALS

If you are a professional or entrepreneur, the provisions of Royal Legislative Decree 1/2007, of 16 November, approving the revised text of the General Law for the Defence of Consumers and Users, will not apply to this contract under any circumstances. In any case, if you are a professional or entrepreneur, the clause relating to the right of withdrawal and/or return will not apply to this contract.

XI. CELEBRATION OF THE CONTRACT

Contracts shall be deemed to have been concluded and shall produce all the effects provided for by law when consent and the other requirements necessary for their validity are met, and shall be governed by the provisions of Law 34/2002, of July 11, on information society services and electronic commerce (LSSI), art. 23 and 24, the Civil Code, the Commercial Code and other applicable civil or commercial regulations. If you are a consumer, this contract shall be deemed to have been concluded in the place where you have your habitual residence. If you are a professional or entrepreneur, this contract shall be deemed to have been concluded in the location of the registered office and/or establishment of the company/entity.

XII. MODIFICATION

The company/entity reserves the right to modify or replace these contracting conditions if new economic, commercial, regulatory and/or extraordinary circumstances arise that affect the sale of the product and/or provision of the service and/or aspects related to them that justify the modification of these conditions. Unilateral modifications of these conditions for justified reasons will in no case affect the contracting conditions of those products, services or promotions that have been contracted prior to any modification.

XIII. LIABILITY REGIME.

The company/entity will not be liable for problems arising from lack of access or problems inherent to Internet connectivity or electricity networks when these have their origin in causes beyond its control or causes that could not have been foreseen by the parties or that, even if foreseeable, the company/entity has made all reasonable efforts to avoid them or that are considered to be fortuitous causes or force majeure.

The company/entity shall in no case be liable for delay in the execution of its obligations or for non-execution of the same, if this non-compliance is motivated by reasons of force majeure, in accordance with the provisions of article 1.105 of the Civil Code. This circumstance shall be communicated to the other party as soon as possible. The agreed delivery times shall be extended by at least the period of time that the cause of force majeure has lasted. If the cause of force majeure were to last more than three (3) months, either party may terminate these contract conditions.

XIV.- PROTECTION OF INTELLECTUAL PROPERTY

The website www.abbacino.es is the property of SEYMA IMPORTACIO SLU. The trademark is duly registered in the name of SEYMA IMPORTACIO SLU. Likewise, the website www.abbacino.es, including but not limited to its programming, editing, compilation, designs, logos, text and/or graphics, are the property of SEYMA IMPORTACIO SLU and are protected by national and international regulations on intellectual and industrial property. Therefore, the owner of the rights expressly prohibits any use or reproduction, in whole or in part (by any physical or electronic means), by third parties, unless there is a written agreement or authorization to this effect.

Access by the user to the website does not grant him/her any ownership rights over the same. SEYMA IMPORTACIO SLU will exercise the legal actions provided for by law against those who knowingly and without authorization carry out any of the acts detailed.

XV.-APPLICABLE LAW AND JURISDICTION

These general conditions shall be governed and interpreted in accordance with Spanish law in all matters not expressly established. The parties submit to the jurisdiction of the competent Courts and Tribunals for any questions that may arise or actions that may be exercised arising from the provision of the website service and its services and content, and regarding the interpretation, application, compliance or non-compliance with the provisions of these general conditions. In the event that the user has the status of consumer, the Courts and Tribunals that correspond to the provisions of current consumer regulations shall be competent.

In addition, we remind you that you can access the European Union's online dispute resolution platform by following this link .

XVI.- PERSONAL DATA

In accordance with the provisions of the General Data Protection Regulation RGPD EU 679/2016 and Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, the following information is provided with the processing of your personal data: Responsible party: SEYMA IMPORTACIO SLU NIF / CIF: B07713324 ADDRESS: C/ BELLAVISTA, 27, CP: 07520 PETRA, TELEPHONE 971561033, EMAIL: info@abbacino.es. Data Protection Officer: CONTACT: http://www.protecmir.com / Email: protecmirlegal@protecmir.com. PURPOSE: At SEYMA IMPORTACIO SLU we process the information you provide us with in order to sell the contracted products, invoice them and manage the sending of information and commercial prospecting. In order to be able to offer you services in accordance with your interests, we will create a commercial profile based on the information provided. No automated decisions will be made based on this profile. The personal data provided will be kept, as long as the commercial relationship is maintained and its deletion is not requested, for a period of 5 years from the last contract and/or purchase made by you. In any case, your personal data will be kept as long as they are useful for the indicated purpose, and, in any case, during the legal periods and for the time necessary to attend to possible liabilities arising from the processing. LEGITIMATION: The processing of your personal data is based on the execution of a contract to which the interested party is a party or for the application at the request of the latter of pre-contractual measures, and in any case you have given your consent to process your personal data for one or more specific purposes, in accordance with the provisions of the EU RGPD 679/2016 (ART. 6.1.A. B) and Organic Law 3/2018 of December 5, (LOPDPGDD). The Law on Information Society Services 34/2002, articles 20 and 21, applies to the sending of commercial offers by telecommunications. The prospective offer of products and services is based on the consent requested from you without in any case the withdrawal of this consent conditioning the contract for the acquisition of the product and/or provision of the service. There is an obligation to provide personal data and otherwise the service cannot be provided and/or the product sold and/or the requested offer provided. There is an obligation to provide consent in order to make prospective offers and send you commercial information. RECIPIENTS: The data will not be communicated to any third party outside the Entity, except under legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the Entity Responsible for the Treatment. In addition to the above, the Entity may make transfers or communications of personal data to meet its obligations to Public Administrations in cases where this is required in accordance with current legislation. RIGHTS: Interested parties have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, and for reasons related to their particular situation, interested parties may object to the processing of their data, in which case their personal information will no longer be processed for those purposes to which they have expressed their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, interested parties may contact SEYMA IMPORTACIO SLU at C/ BELLAVISTA, 27, CP: 07520 PETRA by post, attaching a copy of a document proving their identity (DNI), or by email to INFO@ABBACINO.ES. You have the right to file a Complaint with the Control Authority: Spanish Data Protection Agency (www.agpd.es). Origin of the Personal Data: the interested party.